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Home  »     »     »  Security Update: Attn! Dear Customer, We recently reviewed your account, and suspect that your ICICI Bank account may have been accessed from an unauthorized computer.

Security Update: Attn! Dear Customer, We recently reviewed your account, and suspect that your ICICI Bank account may have been accessed from an unauthorized computer.

Monday, November 3, 2014


I received an email claiming to be sent from ICICI Bank. The email looked very authentic. But the external site which it linked to was a fraud one. Always check the address bar of your browser and confirm the domain is icicibank.com.



The title of the mail was "ICICI Bank Important Notices" . The email goes like this:

Security Update:

Attn! Dear Customer,

We recently reviewed your account, and suspect that your ICICI Bank account may have been accessed from an unauthorized computer. This may be due to changes in your IP address or location.
Your account will be disable within 48 hours, Protecting the security of your account and ICICI Bank network is our primary concern and that is why your account will be lock.
To unlock your account please Click the below link to activate and protect your internet banking from internet rat.
www.icicibank.com/new-security/upgrade ( is linking to http://www.retman.eu/components/com_user/views/icici/info.htm )

Important Notice:- Please match your information correctly and carefully to avoid account suspension.
Thank you for banking with us.


Accounts Management As outlined in our User Agreement, ICICI ® Bank will
periodically send you information about site changes and enhancements.

Visit our Privacy Policy and User Agreement if you have any questions.



ICICI Antiphishing / Fraud Email reporting Helpline and Email

I had called the customer care at 9020667777 (Kerala) and confirmed it was a fraus one. If you are receiving any such emails, please forward it to ICICI's Antiphishing department's Email ID antiphishing@icicibank.com
To know the Helpline number of your area please check the ICICI's Customer care link http://www.icicibank.com/customer-care.page .

Sometimes this email may ask forupdating sensitive account information like PIN, password, account number. Never provide any such sensitive account information or personal details in response to an e-mail. If you have unknowingly entered such information, please report it to antiphishing@icicibank.com


Also you can call ICICI's 24-hour Customer Care given at http://www.icicibank.com/customer-care.page
Or visit "Customer Service" link:
http://www.icicibank.com/contact-us/contact-us.page


Please note: Never reveal any of your bank details or personal details to a person who calls you on phone and claims that he/she is calling from Your bank.Do not disclose any bank card, PIN, OTP, CVV, expiry date over phone/ SMS/ email even if the person asks for it. People easily fall prey to this sort of genuine looking scams. So it is your responsibility to be more cautious to this type of fraudulent acts. Never entertain such calls. You should report this type of activities to your bank.




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Security Update: Attn! Dear Customer, We recently reviewed your account, and suspect that your ICICI Bank account may have been accessed from an unauthorized computer..




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