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Payback Points - How to redeem - How to merge multiple payback accounts - Block Payback card - Payback customer care

Monday, November 10, 2014

Managing Payback accounts - Merging Multiple Payback Accounts - Redeeming Payback points



PAYBACK is a loyalty reward program, through which your can earn reward points for a purchase at specific locations or for using shopping cards, debit / Credit cards etc.

For example some Debit / Credit card providers (Like ICICI Bank) partners with Payback to give their customers reward points on purchase using their card. Such customers will be given a PAYBACk account number and a PIN number.


When a purchase is made using the respective credit or debit card, some points will be credited to your Payback account. On each purchase using these cards your payback points will get accumulated.



How to redeem My Payback points?

You can redeem your PAYBACK points as Gift coupons or any other products listed at payback website.

Visit PAYBACK website www.payback.in
Logon using your Payback number and Pin
Check products, Each product will be marked with its payback points
If the product's Point value matched your Payback earning, then you can buy it.
The product will be delivered to your registered address.
* payback points have 3 year validity (this may be changed)



How to Club or merge multiple payback card to one card?
Can I link more than one payback accounts?
If you have more than one Payback cards, the you can request Payback to merge those cards into one. There are 3 options.




1. Call Payback Customer service centre

For this you have to call Payback Customer care number 1860-258-5000 anytime between 10am – 9pm
Or you can call at this alternative number : 080-40146468


2. Email Payback Customer care
You can send your request as email to membercare@payback.in

3. Use Payback Contact form
Click on the "Contact us" on top of the website www.payback.in ( https://www.payback.in/pb/contactUs ).
Choose the Category as "ACCUMULATE YOUR PAYBACK POINTS INTO ONE ACCOUNT"
Enter Payback Card to be Retained and Card to be Cancelled and submit the request.
Points available in the card that is to be cancelled will be transferred to the card that is to be retained.

* If these two payback cards have different email address linked to it, then you should call customer care.


How to check your Payback points using SMS?
SMS PBBAL < space > < last four digits of your PAYBACK card number > to 9212146468 from your registered mobile number


How to Block your Payback card using SMS?
Incase you have losed your card and to prevent its misuse, you have to block the card. For this
type < PBBLOCK > and send it to 9212146468 from the registered mobile number.

Payback Customer care number : 1860-258-5000


Payback Customer care contacts
Telephone : 1860-258-5000 , 080-40146468
Email : membercare@payback.in
Contact us form : https://www.payback.in/pb/contactUs

For more info, please visit: www.payback.in



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