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Home  »     »  KSEB Info- How to view and pay the Electricity bill Online?

KSEB Info- How to view and pay the Electricity bill Online?

Monday, November 4, 2013

Pay Your KSEB Electricity Bill Online

How to know latest KSEB bill Amount Online

Kerala State Electricity board (KSEB) has started Online option for customers to know their Electricity bills Online in simple steps.


For this you have to logon to KSEB's Official Website   http://www.kseb.in/



On the home page click on the "View LT Bill " tab. This will load the following url      http://goo.gl/MzrTUS  (actual url  "http://kseb.in/index.php?option=com_wrapper&view=wrapper&Itemid=218"  is shotened to thegiven url, kindly take this on browser to view actual url)

On the page select your KSEB section and enter your Consumer number and click on  "View Bill" button. Your electricity Bill can now be viewed or downloaded.



How to pay KSEB Bill Online


Follow the given steps for paying Online

Keep your latest Electricity Bill near by, before attempting the Payment.

Logon to http://www.kseb.in/

On the home page click on the "Quick Pay" tab. This will load the Kseb's Web self service page and the url is url
https://wss.kseb.in/selfservices/quickpay

On the page select your KSEB section, Enter the consumer number, bill number and enter your Email Id and mobile number and Click on "Proceed to Pay bill" button. then Select your payment option and continue. A confirmation screen with net transaciton amount will be shown. Click "Make Payment" and continue with online transaction.

Once payment is completed, the transaction details will be displayed. User can take printout of the same.
The details will be send to the given Email/Mobile also.

*To find the consumer number and bill number on your bill, view the sample receipt from http://pg.kseb.in/ui/img/consumerBill.gif


Not able to pay your KSEB bill Online? Getting error warnings like "Invalid consumer number" , " invalid bill number" etc

Some of the users recently experienced issues while trying to pay the electricity bill via online as they were getter warning messages like invalid consumer number, bill number etc.


This issue is due to some updations on KSEB's side in generating the Consumer number and bill number. Now KSEB has started changed the 5 digit Consumer number to a 13 digit number, similarly the bill number is also changed to a 13 digit one. Due to this transition process, sometimes if your enter the consumer number or bill number that to you see on your electricity bill, may result in some error warnings. So if you had encountered such issue, kindly call at the below given KSEB 24X7customer care number. They will provide your new 13 digit consumer number and bill number and with this you may proceed your electricity bill payment process.



Login to KSEB's Self Service online portal   https://wss.kseb.in/selfservices/  to view / pay KSEB elctricity Bill Online



How to create a new account on KSEB's Self service portal

Logon to KSEB's Self Service online portal   https://wss.kseb.in/selfservices/

Click on "New User Registration "  link, add required details there and add the consumer number.

Once registration is completed, You can view your latest bill once you login to the portal.

You can the amount using offline or online mode.

You may directly visit the KSEB office to pay the bill or use Credit card or ATM cum Debit card to perform the online payment through the portal.

In case, you have any queries regarding the online process, please contact at the below given details



KSEB 24X7 Customer care phone number and Email address
 For support and assistance,
Mail to: cccepaysupport@ksebnet.com or
Call: 0471-2555544 [24X7 Customer Care Center]

KSEB Customer Care Team. 
Kindly contact KSEB's 24x7 Customer Care Centre for clarification.   
Dial 1912  OR  0471-2555544.   
Press 1 for Malayalam or 2 for English.  
Press option: 2        OR            
option:  9  The Customer care Executive will clear your queries.    


Mail to: LTPAYMENTSUPPORT@ksebnet.com or
Call: 9496012427, 04712514268 [10 am to 5 pm]

------------------
 To report broken KSEB cable line , Send SMS with following details to
9496061061
Section name and Location
SMS  SECTION_NAME  LOCATION to  9496061061

To report complaint about Electricity distribution, plese call at KSEB's Call center number 1912

For online payment of KSEB electricity bills , please visit https://wss.kseb.in/selfservices/quickpay

KSEB Facebook page : https://www.facebook.com/ksebl/

Kseb Website : http://www.kseb.in/ 



KSEB website : http://www.kseb.in/



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